Shipping Carriers
We partner exclusively with Australia Post (including eParcel services) to provide reliable and efficient delivery for your orders.
We partner exclusively with Australia Post (including eParcel services) to provide reliable and efficient delivery for your orders.
Shipping Methods & Rates
- Standard Shipping:
- Free for orders over $100.
- Flat rate of $10 for orders under $100.
- Express Shipping: Flat rate of $15.
Processing Time
- Same-Day Dispatch: Orders placed before 12 PM (midday AEST) will be dispatched the same business day.
- Orders placed after 12 PM will be dispatched the next business day.
- You will receive a shipping confirmation email with tracking details once your order is on its way.
- Note: While we strive for timely dispatch, unforeseen circumstances (such as natural disasters) may occasionally cause delays.
Shipping Time Estimates
Parcel Post (Standard Shipping):
Parcel Post (Standard Shipping):
- Same State (NSW): 2–4 business days
- Interstate: 3–6 business days
- Express Post: Same State (NSW): 1–2 business days
- Express Post: Interstate: 1–3 business days
Order Tracking
Tracking numbers will be provided with your shipping confirmation email, allowing you to monitor your order’s progress.
Handling Fees
We do not charge any handling fees. You only pay for the shipping service selected.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, we will replace the affected items at no additional cost. Please contact us promptly if this occurs.
Delivery to PO Boxes, Parcel Lockers, and Military Addresses
We are happy to ship to PO Boxes, Parcel Lockers, Parcel Collect locations, and Military Addresses across Australia.
Sustainable Packaging
We are committed to environmentally-friendly practices. Orders are packed using biodegradable, eco-conscious materials. When applicable, an extra adhesive strip is included for easier returns.
Holiday Shipping
We currently do not have special shipping policies or cut-off dates during holiday seasons. Please place orders early to avoid potential delays.
Force Majeure Clause
Events beyond our control (such as natural disasters or major disruptions) may impact our ability to dispatch and deliver orders. In such cases, we will communicate any known delays as promptly as possible.